faqs
questions
1 Do you test on animals?
2 Do you ship to places outside the United States?
3 Where can I buy your products in stores?
4 What if I forgot to enter my coupon code?
5 What if my coupon code is not applied properly?
6 What is your return policy?
7 How can I check the status of my order?
8 Help! I received a technical error message.
9 How can I get an account?
10 I placed an order and received an error message
11 Can I expedite my order?
12 How long will it take to get Canadian orders?
13 What methods of payment does e.l.f. accept?
14 Are you affiliated with any other companies?
15 If I ship my order to Canada, will I incur any customs fees?
16 Can I track my order once it ships?
17 How do I qualify for free shipping?
18 Why only $1?
19 What if I am missing products from my order or I received a product that was damaged?
20 May I cancel or adjust my order?
21 How long will it take to get the order? How does it ship?
22 Is e.l.f. for real?
23 Are the product sample sizes or full size?